Refund policy
Last updated: November 8, 2026
SORA Return & Refund Policy
All SORA products are made to order. Because each item is produced specifically for the customer, we do not accept returns or exchanges for changes of mind, incorrect size selections, or accidental purchases.
If your order arrives damaged, defective, or incorrect, please contact us so we can review the issue and provide an appropriate resolution.
This policy does not affect any rights customers have under applicable consumer protection laws.